Quality Care
Our record of safety, successful surgical outcomes and attention to our patient's needs and comfort are what set us apart from other outpatient surgery settings. In addition, offering state-of-the-art equipment and staff, with more training than the industry norm, have earned us excellent patient satisfaction ratings.
As part of our focus on continuous quality improvement, we make follow-up phone calls to all of our patients. We also encourage patients and families to fill out our patient surveys so we can learn how to better serve their needs. We continually have a patient satisfaction rating of 99 percent. It is a rating we strive for every day and it remains our top priority.
To keep our standards high, we have numerous programs aimed at continuously improving our quality and safety. We take great pride in being the first ambulatory surgery facility in the Milwaukee area to be approved by the Accreditation Association for Ambulatory Health Care (the national accrediting body for outpatient surgery), as well as the first ambulatory surgery facility in southeastern Wisconsin to achieve a full three-year accreditation for four consecutive terms. We also have Medicare (T-18) and Medicaid (T-19) certification.
Cost-effective care
Surgicenter offers the best value for many outpatient procedures. While maintaining the highest quality care, Surgicenter charges far less for the same procedures done at area hospitals and outpatient surgery centers. This means that patients have lower co-pays and less out-of-pocket costs. |